Thursday, 7 September 2017

My Online Shopping Experience: Hali H

I haven't ordered a lot of outfits in the past year, partly because I've had less of a budget, and partly because I haven't had as much need to, as there's been less weddings and events to go to. I do still keep an eye out on the fashion trends though, and do love a new outfit every now and then!

Over the last couple of years, there has been a huge increase of Instagram sellers (remember when it used to be the Facebook sellers?), who have created a business online by selling replicas, designer outfits and budget-friendly outfits for people to buy. I find that Instagram has been much more successful for businesses that Facebook because it's more visual and accessible, and pretty easy for people to place and order and order and outfit.

I wanted to post about a brand that I found online recently whose service I loved, and who I ordered a outfit from for a wedding we had recently. The brand is Hali.H, a UK vendor on Instagram who sell their own designs, which are pretty, trendy and quite wearable. I have seen their designs before, and was also recommended to them by a friend who had ordered and who had a good experience with them. The brand is actually not just Instagram-based - they have a website as well as a London-based stored which is in Tooting so London customers can easily go there and try on things before they buy.

So after being recommended to Hali Ldn, I messaged the company via the Instagram messaging system and asked the vendor to show me their latest stuff, as I wanted to see what they had as well as what was on their page. The vendor showed me a few things from their collections, as well as a few things which were on display in the store, like these pretty outfits below - I loved the colours of all of these and couldn't decide what I wanted!

Before I had a chance to pick, I saw a new design from Hali Ldn which had just come in, which was on the company's Instagram page - this pretty, mauve outfit with a gharara. Ghararas have become pretty fashionable and popular in the last few months, and I've been in two minds about them - I've never thought I suited them in the past, and I always get confused by shararas and ghararas! (Although now I know the difference, shararas are looser, flowy two-legged pants, and ghararas are very similar but have a band around the knee and more 'ghair' or excess material which flows out from the knee).

The vendor also showed me the other colours in this same style - a pretty lilac and golden-beige, both of which I loved. I almost picked the lilac but just loved the mauve so went for that. The seller was very quick to respond to my messages, and extremely thoughtful about a lot of things, like adding lining to sleeves of the outfit, as well as checking the measurements would fit me properly. I'm very conscious of outfits fitting me properly as well as outfits which are too sheer or short, and it was really sweet of the seller to consider this in regards to my order.

I paid for the outfit via bank transfer, and the seller confirmed that she had posted out the following morning. I was a little worried that I wouldn't get the outfit on time because the wedding I wanted it for was only a couple of days away, but the outfit literally arrived the day after.

This is the outfit I received - isn't the colour beautiful? I'm a big fan of dusky pinks and purples, and this is right up my street, a gorgeous colour for a formal - perfect for a wedding! The outfit is a 4-piece one - with the kameez coming with a full-sleeved slip for underneath, the pants and a beautifully embroidered dupatta.

I loved the detail of this outfit - the beautiful jamawar used for the gharara pants, the embroidery on the kameez and the beautiful pearl and embroidery detail on the border and hemline. I have had bad experience before with bad finishing, and even bad stitching, and in this case it wasn't an issue at all - there was nothing out of place or badly made, and I thought the quality of this was great.

I was really happy with how fast I got this outfit, and how lovely it looked - we've all had that experience of ordering an outfit which ended up looking nothing like the pictures! One of things which keeps me going back to the same sellers and designers that I've been happy with is the customer service I get, as well as the quality of the outfits - and in this case it was above and beyond my expectations. Ordering on Instagram has made a lot of people's lives easier (especially those who aren't near a lot of shops selling Asian outfits, like I am) and it's really nice to see a brand which takes their customers seriously, and gives not only beautiful outfits but customer care - from quick delivery, careful packaging and being on top of their messages.

I'll be posting the outfit as I wore it at the wedding soon (which I loved wearing!) so watch this space!

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